● Available now
Open Source
With an SLA.
Netmiko has been maintained by a small number of people, and it has served the community well. But when your automation is business-critical, 'as time permits' is not enough. You want SLAs, an escalation path, driver support, and timely code releases.
Netmiko Enterprise Support provides this, while maintaining the open-source nature of the underlying project.
From $10,000 / year · priced per organization, not per device
send_config_set after a firmware upgrade. Change window is tomorrow night. Anything we can do?
Kirk Byers maintainer08:50● Why organizations BUY SUPPORT
Assurance for the library your automation runs on.
Netmiko is free to install. A subscription buys a support network around it.
01
Support behind a critical dependency
Netmiko sits in the path of every change you automate. A subscription provides defined response times, an escalation path, and expertise that knows the code.
02
Fixes from the people who wrote it
Firmware updates and new platforms change how devices respond. When a driver breaks before a change window, you get a workaround and a fix.
03
A clear answer for security reviews
Audits, questionnaires and insurers increasingly ask whether the open-source components in your stack are supported. A subscription answers that: a named vendor, an SLA and an escalation path.
04
Upgrades on your schedule, not ours
Not every environment can move to the latest release. Extended version support keeps you covered on the version you actually run, so upgrades happen gradually across time.
05
Cover for the dependencies underneath
Netmiko builds on libraries like Paramiko. When something changes deeper in the stack, or a version reaches end of life, support covers the whole path, not just the top layer.
06
Nothing moves behind a paywall
Netmiko remains fully open source under the same MIT license. Your subscription funds its maintenance, so the library stays secure, reliable and available. It helps assure Netmiko's long-term viability.
● Available now
Netmiko Enterprise Support
Confidently run your Netmiko-powered automation with maintainer-backed expertise, vendor support, bug fixes and predictable response times.
Essential
$10,000/ year
Production support without the enterprise price tag. Get direct access to Netmiko expertise when you need it, with vendor compatibility assistance, troubleshooting, bug fixes and defined SLAs.
- 8×5 support
- Maintainer-backed
- Vendor support
- Bug fixes
- Current release support
- SLA
Professional
$25,000/ year
For business-critical network automation. Obtain priority access to Netmiko expertise, faster response times, critical fixes, and engineering assistance to keep your automation reliable as your network evolves.
- Priority support
- Faster SLAs
- Priority fixes
- New vendor development
- Legacy SSH support
- Engineering assistance
- Extended version support
Enterprise
Contact Sales
For mission-critical, large-scale deployments. Get a support model tailored to your organization, with 24×7 coverage, custom SLAs, dedicated technical support and direct engineering escalation.
- 24×7 support
- Custom SLA
- Dedicated support
- Extended version support
- Priority engineering
Pricing based on support needs, not device count
Netmiko Enterprise Support is priced per organization, not per network device. This reflects the nature of Netmiko as an open-source developer library rather than a device-based network management platform. Larger organizations, extensive deployments or customers with significant engineering and support requirements may require an Enterprise agreement.
Built around the Netmiko open-source project. Your support subscription funds the people who build and maintain Netmiko, helping ensure the project remains secure, reliable and ready for the future.
● Who you are buying from
Support from the people who build Netmiko.
There is no first-line call centre in between. Your questions land with the people that contribute the most to it.
Kirk Byers
Creator & maintainer, Netmiko
Kirk created and has maintained Netmiko over the last twelve years. He is Netmiko's steward and core-maintainer. Your support subscriptions contribute to the time he spends on the project.
- Deep knowledge of Netmiko's core and various platforms
- Determines technical direction of the library
- Assists on hard cases and complex issues
Flock9
Engineering & support
Flock9 has been the largest contributor to Netmiko over the past few years, and runs it in production inside Slurp'it and Netpicker. The team also built Mock'it, which made Netmiko's drivers far easier to test reliably.
- Dozens of vendor and platform integrations
- Testing, release and support engineering
- Runs Netmiko at scale in its own products
Your support subscription funds the people who build and maintain Netmiko, helping ensure the project remains secure, reliable and available in the future.